Last week, a routine collector’s edition deal turned into controversy. Gearbox had come to an agreement with G2A in regards to a special edition of Bulletstorm: Full Clip, which gaming personality John Bain denounced and took one step further with a declaration he would never cover a Gearbox game again. Gearbox reached out to Bain, who then provided sources to back his allegations against G2A. Gearbox then issued a four-point demand, to which G2A did not respond, resulting in the commencement of a messy corporate divorce.
G2A has now begun to fire back. In a statement sent around to various gaming publications, the company has denied any wrongdoing, calling Gearbox’s demands either unnecessary or impossible. Some of the quotes from the statement are included below.
This is an excellent example that rash actions, without full knowledge of the facts, can be harmful to both the developer and the marketplace. Especially since all of the requests made of G2A.COM in the ultimatum have in fact long been part of our marketplace.
G2A downplayed Gearbox’s demand that G2A Shield, the company’s consumer protection service, be made into a free service, claiming that similar protections existed without the fee, and that G2A Shield was more about speed and convenience.
The main purpose and function of G2A Shield is to provide buyers with immense convenience and comfort.
In regards to Gearbox’s demand that G2A give developers free access to its database of codes for fraud analysis, G2A refused completely.
G2A.COM has to protect every honest seller and by giving such access to all developers, we would allow for a situation in which a developer could delete every key on our marketplace regardless of its origin. Such an action would be damaging to the industry, to gamers, and illegal.
The company also proceeded to defend its business model and accuse its accusers of defamation.
The reality is that the keys on G2A.COM come from legitimate sources. Most of the allegations levied against us are based on both a lack of knowledge, and a lack of desire to learn the other side of the story. The best example of this is quoting false and defamatory statements while ignoring the facts.
In some sections, G2A adopted the tone of a wronged spouse.
Our partner, Gearbox Publishing, unfortunately decided to publicly publish a letter with a list of ultimatums, without consulting us about the truth of allegations made by John Bain.
There’s still no word on whether G2A intends to sue Bain, Gearbox, or both, nor why the company waited until today to respond.